Thought LEADERSHIP INTERVIEW - SHAPE AND REFINE YOUR CS and CX strategy from the world’s top CS and CX leaders. Learn their go-to-market strategies, best practices, methodologies, and processes in exclusive interviews with them.

SHAPE AND REFINE YOUR CS and CX strategy from the world’s top CS and CX leaders. Learn their go-to-market strategies, best practices, methodologies, and processes in exclusive interviews with them.

A Foolproof Formula in Growing your Customer Relationships

5/11/2020 03:30 AM

In this interview, Ilan Bresler, Technical Operations Manager at TrueAccord, talks about the importance of managing and nurturing business relationships the right way.

4 min read

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05May

The Conduit to Success and a Shift to Delivering Business Outcomes

5/5/2020 03:55 AM

In this interview, Barry Cochrane, VP of CS at ResponseTap, talks about why success is not just about delivering business results but also about how the business outcomes were delivered.

5 min read

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23Apr

Pursuing growth objectives as collaborators and success partners

4/23/2020 03:33 AM

In this interview, Lulu Dermeche, Head of Customer Success at HowNow, talks about the significance of CSMs in an organization's growth.

4 min read

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